For your first chatbot we will create 4 skills:
A 1st skill that will welcome your users. It will be called Intro
A 2nd one that will serve as a menu whose purpose is to redirect to the next two skills. It will be called Menu
A 3rd one that will present content in FAQ mode. It will be called FAQ.
A 4th one that will allow the user to create an action. This will be here the creation of a request which will then be sent to you by email. It will be called Ticket.
1) Go to the Skills tab
2) Add the first skill and name the Intro. Then tap the Enter key on your keyboard.
Repeat for the remaining three skills.